Terms of Service
Last updated: July 19, 2026
1. The service
Cadenza provides business-management software for music and voiceover studios: client management, jobs, invoicing, bookkeeping, protected file delivery, and payment facilitation. Cadenza is a software provider — not a bank, a payment processor, an accountant, or a party to any agreement between a studio and its clients. By creating an account you agree to these terms on behalf of your studio and everyone you invite to it.
2. Your account
You are responsible for the accuracy of the information in your account, for keeping your login credentials confidential, and for everything done under your account. We strongly recommend enabling two-factor authentication. Each studio is an isolated tenant: you may only access data belonging to your own studio, and any attempt to reach another studio's data is grounds for immediate termination.
3. Subscriptions and billing
Plans are billed monthly and start with a 7-day free trial — no charge until the trial ends. You can change plans or cancel at any time; when you cancel, paid features remain available until the end of the period you've paid for. Except where the law requires otherwise, fees already paid are not refunded. We may change prices with at least 30 days' notice before your next renewal.
4. Payments between you and your clients
Card payments from your clients are processed through your own Stripe connected account, under Stripe's terms — including the Stripe Connected Account Agreement — and settle to your own bank account. Cadenza never holds your money, never stores card numbers, and is not responsible for chargebacks, refunds, or disputes between you and your clients. Recording a manual payment (cash, check, transfer) in Cadenza is bookkeeping only.
5. Your content
You keep all rights to the recordings, files, and business records you put into Cadenza. You give us only the limited permission we need to operate the service: to store your content, process it (for example, generating watermarked previews), and deliver it to the people you choose. We never sell your content or use it for anything else. You are responsible for having the rights to whatever you upload.
6. Storage and file retention
Storage space is limited by your plan. If you turn on auto-expiry, master files past your chosen retention window are permanently deleted after advance warning — deleted files cannot be recovered. Keep your own backup of anything irreplaceable; Cadenza is a delivery and business tool, not an archival service.
7. Acceptable use
Don't use Cadenza for anything unlawful, don't upload content you have no right to, don't attempt to access other studios' data or probe the service's security, don't interfere with the service or other users, and don't use the platform to launder money or evade payment-network rules.
8. Closing your account
You can delete your studio account at any time from Settings. Deletion closes the account for your whole team immediately, cancels your subscription, and permanently and irreversibly erases the account's data, files, and logins, except records we are legally required to keep. Export anything you need before deleting. We may suspend or terminate accounts that violate these terms.
9. Disclaimers
The service is provided "as is" and "as available." We work hard to keep Cadenza fast, correct, and online, but we can't promise it will be uninterrupted or error-free. Cadenza does not provide legal, tax, or accounting advice; bookkeeping outputs are informational and you are responsible for your own tax and financial filings.
10. Limitation of liability
To the maximum extent permitted by law, Cadenza's total liability for any claim arising out of the service is limited to the fees you paid us in the twelve months before the claim, and neither party is liable for indirect, incidental, or consequential damages — including lost profits or lost data. You agree to hold Cadenza harmless from claims arising out of your content or your dealings with your clients.
11. Changes to these terms
We may update these terms as the service evolves. For material changes we'll give reasonable advance notice by email or in the app; continuing to use Cadenza after the effective date means you accept the updated terms.
12. Contact
Questions about these terms? Write to issues@cadenzastudio.app.